Return & Refund Policy

At Zeekay Clothing, customer satisfaction is important to us. If you are not fully satisfied with your purchase, this Return & Refund Policy explains the conditions under which returns, exchanges, and refunds may be processed.

Please read this policy carefully before making a purchase.

1. Eligibility for Returns

You may request a return if:

To be eligible for a return:

Zeekay Clothing reserves the right to reject returns that do not meet these conditions.

2. Non-Returnable Items

The following items are not eligible for return or refund:

3. Return Process

To initiate a return:

Once your return request is approved, we will provide instructions for returning the item.

Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item).

4. Exchanges

We offer exchanges for:

If the requested size is not available, we may offer:

Exchange items will be shipped after we receive and inspect the returned product.

5. Refund Policy

Refunds are processed only after:

Approved refunds will be issued via the original payment method within 5–10 business days, depending on your payment provider.

Please note:

6. Damaged or Defective Items

If you receive a damaged or defective product:

We will assess the issue and may offer:

7. Order Cancellations

Orders may be canceled only if they have not yet been processed or shipped.

Once an order has been dispatched, it cannot be canceled and must go through the return process (if eligible).

8. Late or Missing Refunds

If you have not received your refund within the expected timeframe:

9. Policy Updates

Zeekay Clothing reserves the right to modify this Return & Refund Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of the website indicates acceptance of the updated policy.